Implementing new technology in a law firm is rarely easy, especially when it involves generative AI at speed in a mid-sized firm with busy fee earners. In the latest episode of Talking Tech with Legal IT Insider, Claire Cooper, transformation lead and solicitor at Acuity Law, shared insights on the firm’s enterprise-wide implementation of Thomson Reuters’ CoCounsel and the strategies that facilitated its success.
Acuity Law has consistently been ahead of the curve with CoCounsel, leading their journey at a time when many firms exercised caution. The first of two podcasts focuses on the current state of play at Acuity and their broader innovation approach.
Challenges in Implementation
Acuity faced numerous challenges while rolling out CoCounsel. A traditional, linear rollout was deemed unrealistic due to various factors at play. Instead, the team adopted an agile, build-as-you-go approach, not because of trendiness but out of necessity.
The litigation teams were the initial users, partly because early versions of CoCounsel aligned more naturally with litigation use cases, and partly due to the teams being more accessible and open to experimentation. Following this, Acuity expanded the use to other litigation groups before transitioning into real estate, where higher-volume work benefited from AI solutions.
Multi-Prong Methods for Adoption
To drive adoption and consistency, Acuity employed multi-prong methods, allowing teams to build capability over time. CoCounsel is now available to all full-time fee earners at Acuity. The upcoming second podcast will delve into ROI and value details.
Ivo’s Series B Funding Success
In related news, AI-powered contract review platform Ivo announced a $55 million Series B funding round led by existing investor Blackbird, with participation from Costanoa Ventures, Uncork Capital, Fika Ventures, GD1, and Icehouse Ventures.
Since its last funding round in February 2025, Ivo has reported a 500% growth in annual recurring revenue and a 134% increase in total customers. The company has also expanded adoption within the Fortune 500 by 250%.
“Our goal has always been to make interacting with contracts fast, accurate, and enjoyable,” said Min-Kyu Jung, CEO and co-founder of Ivo. “Every key business relationship is defined by an agreement, yet most organizations struggle to extract insights. Our focus is to provide in-house teams with a trustworthy solution that enhances speed and visibility.”
The new capital will support product development and scaling as Ivo deepens its reach across organizations that rely on it, including Uber, Shopify, Atlassian, Reddit, and Canva.
Kate Gardner, senior manager for contract operations at Uber, praised Ivo for its intuitiveness, high accuracy, multilingual capabilities, and confidentiality compliance.
Ivo is designed for in-house teams requiring both contract review functionality and contract library visibility. The company’s AI-powered solution, Ivo Review, enables users to complete reviews quickly, with reports of saving up to 75% of the time compared to manual reviews. The product standardizes company positions and precedents using lawyer-built playbooks.
Note: This article is inspired by content from https://legaltechnology.com/2026/01/20/podcast-the-implementation-of-cocounsel-at-acuity-lessons-learned/. It has been rephrased for originality. Images are credited to the original source.